At D Chocoholix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.

📌 Who We Are

Our website address is:
👉 www.dchocoholix.com

We specialize in handcrafted chocolates, coated dry fruits, and customized gift hampers.

📥 Information We Collect

When you interact with our website, we may collect:

🧾 Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping & billing address

💳 Payment Information

  • Payments are processed securely via third-party payment gateways
  • We do not store your card or banking details

🌐 Technical Data

  • IP address
  • Browser type
  • Device information

🎯 How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate order updates (SMS / WhatsApp / Email)
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (only if you opt-in)

🍪 Cookies

We use cookies to:

  • Enhance your browsing experience
  • Save your preferences
  • Analyze website traffic

You can disable cookies through your browser settings.

💬 Comments & User Interaction

If you leave comments or reviews on our website:

  • We collect the data shown in the form
  • IP address and browser data may be collected for spam protection
  • Your comment and name may be publicly visible

🖼️ Media Uploads

If you upload images to our website:

  • Avoid uploading images with location data (EXIF GPS)
  • Visitors may download and extract such data

🔗 Embedded Content

Our website may include embedded content (videos, images, etc.).
These behave like you visited the original website and may collect data accordingly.

🤝 Data Sharing

We do not sell your personal data.
We only share limited information with:

  • Delivery partners (for order fulfillment)
  • Payment gateways (for secure transactions)
  • Legal authorities (if required by law)

🔐 Data Security

We take appropriate security measures to protect your data.
However, no online transmission is 100% secure.

⏳ Data Retention

  • Order data is stored for record-keeping and legal purposes
  • Comments and reviews may be stored indefinitely
  • User account data (if any) can be edited or deleted anytime

🧾 Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communication

To request this, contact us at:
📧 Dchocoholicx@gmail.com

📍 Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

🔄 Updates to This Policy

We may update this policy from time to time.
Changes will be posted on this page.

📩 Contact Us

If you have any questions regarding this Privacy Policy:
📧 Dchocoholicx@gmail.com